Rydges Hotel, Perth

The Rydges Hotel Perth city can be summed up in one word...claustrophobic.
That is the exact feeling my fiance and I got when we walked into the reception and then again in our room.
We booked online using our Rydges Priorirty Guest membership.
We booked the Executive King Room and when we walked in we felt so squashed. The windows did not open which didn't help at all. We couldn't be in the room any longer so immediately went down to reception and asked if we could upgrade assuming the next one up would be much much better than the one we booked. Therefore, we went to the Club King Room which is the 2nd most expensive room in the hotel on the 16th floor (top floor). We walked into that room and it wasn't much better. We sat in there for 5 minutes debating whether we should even stay or not. My fiance was adamant he was not going to be staying here so that was it. We went down to reception, told them we did not like the rooms and asked for our money back. Thankfully, they gave us a refund and we were on our on way.
I guess that's what we get for choosing a hotel in the city, but still, Rydges in Rotorua NZ is very nice and we thought that being Perth, it would be better here.
If you like being closed in a box Rydges Perth would be the hotel for you, unfortunately, not for us, so I give them 1 star. That star goes to the girl on reception who was helpful in the end and gave our money back.